Investigación

Capítulos de libros

calendar_month Publicación: 04/09/2025

Chapter 1: User Beware! The Dark Side of Digital Technologies

This chapter explores the negative aspects of digital technologies by exploring ten topics that affect people across the world. These issues include privacy invasion and data misuse, cyberbullying, Internet Addiction, disinformation and misinformation, financial exploitation, fraud and extortion, location tracing and physical safety, algorithmic biases and discrimination, body image and bodily harm, and gig employment and economic exploitation. Although these ten topics are not exhaustive, they do reflect concerns related to digital technologies and platforms that organizations, consumers, and nations must solve. As such, we provide organizations with potential solutions to each negative issue, with the limitation that no single solution will solve the stated problem. In many cases, we advise organizations to maintain clear and open policies to keep their present and potential users informed about policies. Furthermore, we encourage organizations to collaborate with local governments and law enforcement agencies to safeguard consumers from potential damage as well as when they are confronting personal danger related to a digital platform. Finally, we advise organizations to use artificial intelligence to monitor their sites in real time to detect any irregularities that could endanger users.

Fuente: Dark Side of Digital Technologies

Chapter 1